Terms of Use

Welcome to edenhealthandnutrition.co.uk. By browsing and using this website, you agree to comply with and be bound by the following terms of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms of use, please do not use our website.

Your use of Our Site indicates your agreement to comply with these terms of use. If you do not agree to these terms of use, please stop using Our Site immediately.

The following documents also apply to your use of Our Site:

• Our Privacy Policy

• Our Cookie Policy

• Our Booking and Cancellation Policy

1. Definitions and Interpretation

1.1 In these terms of use, unless the context otherwise requires, the following expressions have the following meanings:

• "Content" means any text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site.

• "We/Us/Our" means Eden Health and Nutrition, a sole proprietorship owned by Timothy Eden.

2. Information About Us

2.1 The term 'Eden Health and Nutrition' or 'us' or 'we' or 'our' refers to the owner of the website – Timothy Eden. The term 'you' refers to the user or viewer of our website.

2.2 We provide nutrition advice online or occasionally face-to-face between the hours of 7 am-9 pm Monday to Sunday. This service consists of pre-screening in the form of a discovery call and an information form completed by the client to ensure Eden Health and Nutrition can obtain information to confirm the services sought are within the remit and scope of practice available. We are under no obligation to obtain further information and/or continue to monitor any changes in such information but would expect any significant changes to be flagged by the client.

2.3 Timothy Eden, the health professional in relation to Eden Health and Nutrition, is regulated by the following bodies and has affiliations to the below:

• Health and Care Professions Council (HCPC) – registered Dietitian

• General Medical Council (GMC)

• British Dietetic Association (BDA)

• Medical Protection Society (MPS)

• Royal College of General Practitioners (RCGP) - GP registrar

3. How to Contact Us

To contact Us, please email us at timothy@edenhealthandnutrition.co.uk

4. Access to Our Site

4.1 Access to Our Site is free of charge.

4.2 It is your responsibility to make the necessary arrangements to access Our Site.

4.3 Access to Our Site is provided "as is" and "as available." We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.

4.4 The content of the pages of this website is for your general information and use only. It is subject to change without notice.  

4.5 We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.  

5. Changes to Our Site

We may alter and update Our Site (or any part of it) at any time.

6. Changes to these Terms of Use

6.1 We may alter these terms of use at any time. If We do so, the details of the changes will be highlighted at the top of this page. Your continued use of Our Site following the posting of changes constitutes your acceptance of those changes. You are therefore advised to check this page every time you use Our Site.

6.2 If any part of the current version of these terms of use conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7. How You May Use Our Site and Content

7.1 All content included on our site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All content is protected by applicable United Kingdom and international intellectual property laws and treaties.

7.2 You may access, view, and use our site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).

7.3 You may print one copy and download extracts of any page(s) from our site for personal use only.

7.4 You may not modify any printed copies or downloaded extracts in any way. Images, video, audio, or any other content downloaded from our site must not be used separately from the accompanying text.

7.5 Our status as the owner and author of the content on our site (or that of identified licensors, as applicable) must always be acknowledged.

7.6 You may not use any content (saved or downloaded) from our site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.

7.7 You agree to provide full and accurate information to us when requested to ensure safe and professional contact.

7.8 You will notify us promptly if you need to cancel or reschedule any appointments that you have made or we have made on your behalf.

8. Links to Our Site

8.1 You may link to any page on Our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.  

8.2 You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.  

8.3 You must not establish a link to Our Site in any website that is not owned by you.

8.4 Our Site must not be framed on any other site, nor may you create a link to any part of Our Site other than the home page.  

8.5 You must not use any of our logos or trademarks displayed on Our Site without our express written permission.

8.6 We reserve the right to withdraw linking permission without notice.

8.7 The website from which you are linking must comply in all respects with the content standards set out in these terms of use.  

8.8 If you wish to make any use of content on Our Site other than that set out above, please contact timothy@edenhealthandnutrition.co.uk.

9. Links to Other Sites

9.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither endorse nor accept any responsibility or liability for the content of third-party websites, nor for any loss or damage that may arise from your use of them.

10. Disclaimers

10.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. You should always obtain professional or specialist advice before taking, or refraining from, any action based on the content on Our Site.

10.2 While We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, We make no representations, warranties, or guarantees (whether express or implied) that this is the case.  

11. Our Liability

11.1 We do not exclude or limit in any way Our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by Our negligence or the negligence of Our employees, agents, or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the services; and for defective products under the Consumer Protection Act 1987.  

11.2 If you are a consumer, We are only responsible for losses that are a foreseeable consequence of Our breach of these terms of use or Our negligence, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both We and you knew it might happen.  

11.3 We only supply the services for domestic and private use. You agree not to use the services for any commercial, business, or resale purposes, and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.  

11.4 We are not responsible for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of Our Site or to your downloading of any content on it, or on any website linked to it.  

12. Viruses, Malware, and Security

12.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.

12.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

12.3 You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Site, the server on which Our Site is stored, or any server, computer, or database connected to Our Site. You must not attack Our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Site will cease immediately.  

13. Acceptable Usage of Our Site

13.1 You may only use Our Site for lawful purposes. You may not use Our Site:

• In any way that breaches any applicable local, national or international law or regulation.  

• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.  

• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.  

13.2 You also agree:  

• Not to reproduce, duplicate, copy or re-sell any part of Our Site in contravention of the provisions of these terms of use.  

• Not to access without authority, interfere with, damage or disrupt:

  • any part of Our Site;

  • any equipment or network on which Our Site is stored;

  • any software used in the provision of Our Site; or

  • any equipment or network or software owned or used by any third party.  

14. How We Use Your Personal Information

14.1 We will only use your personal information as set out in our Privacy Policy and Cookie Policy. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

15. Communications from Us

15.1 If We have your contact details, We may send you important notices by email. Such notices may relate to matters including, but not limited to, changes to Our Site or to these terms of use.

15.2 We will not send you marketing emails without your express consent. You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at timothy@edenhealthandnutrition.co.uk.

15.3 As part of Starter and Premium Packages, you'll receive personalised support via WhatsApp, with an average of one message per week, designed to provide tailored information and guidance; Eden Health and Nutrition aims to reply to your messages during working hours within 48 hours. Any use of copyrighted material within these limited, individual communications falls under fair use principles for educational and informational purposes related to your purchased programme.

16. Cancellation of Appointments

16.1 The full consultation fee must be paid at the time of booking. A link will be sent to you via email to make the payment using our secure payment provider “Square”. A full refund can be given if you cancel at least 48 hours prior to the appointment.

16.2 We understand that busy schedules can sometimes be unpredictable. However, to be fair to all parties, we kindly ask that you honour your appointment by attending on time.

16.3 If you need to cancel or reschedule, please notify us at least 48 hours in advance for a full refund. Unfortunately, if we do not receive timely notice and if cancelled with less than 48h notice, we will be unable to refund your booking fee. Thank you for your understanding and cooperation.

17. Governing Law and Jurisdiction

17.1 These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.  

18. Entire Agreement  

18.1 These terms of use constitute the entire agreement between you and us in relation to your use of Our Site, and supersede all previous agreements in respect of your use of this website.

Effective Date: 17/02/2025

Last updated: 17/02/2025